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Covid-19: News flash

10/29/2020

Dear Customers,

You will find below the necessary information concerning the French government measures taken against the Covid-19 virus for our Le Comptoir Irlandais stores. The health and safety of our customers and employees are at the heart of our priorities.

Are Le Comptoir Irlandais stores open?

Le Comptoir Irlandais stores remain open during confinement. Only the delicatessen and cellar universes are accessible.

In accordance with the decree of October 29, 2020, and with the exception of our textile department, our local stores*, in the heart of city centers, are authorized to open, to provide service through our fine food universe, food specialties, ordering of fresh, soft drinks and cellar.

* We have the authorization to open our stores in accordance with the decree of October 29, 2020 (NOR: SSAZ2029612D).

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Is it still possible to order products online?

Our online store remains open www.comptoir-irlandais.com. You can find most of our products there to please you with great discoveries.

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Do delivery times remain the same?

Delivery is ensured with the continuity of the Colissimo and Chronopost service. Both companies have indicated that due to the situation, delivery times may be extended.

Parcel relay delivery is maintained in 18,000 pick-up points. The list of these points is kept up to date daily by the services of La Poste.

You can follow the progress of your orders with the tracking numbers sent by email at the time of delivery by our services of packages to carriers.

Given the evolving nature of the situation, this information will be updated regularly.

Can I exchange my items?

If you are willing to exchange an item, our deadlines are of course extended in view of the situation. You can already consult our page about exchanges and returns.

We can stay in contact

We are still listening to you:

By phone at +33(0)298854737

By email at comptoir-irlandais.com

On social media @ComptoirIrlandais

What are the next steps ?

We are monitoring developments closely and stand with you wholeheartedly. It is our collective responsibility to demonstrate good citizenship.

In this delicate period, everyone's health comes first, so take good care of yourself and your loved ones!

Thank you all for your understanding.

The team of Le Comptoir Irlandais.

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