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Covid-19: News flash

03/17/2020

Dear Customers,

You will find below the necessary information concerning the French government measures taken against the Covid-19 virus for our Le Comptoir Irlandais stores. The health and safety of our customers and employees are at the heart of our priorities.

Are Le Comptoir Irlandais stores open?

Our stores open their doors on May 11! Discover all the useful information.

Discover >

Is it still possible to order products online?

Our online store remains open www.comptoir-irlandais.com. You can find most of our products there to please you with great discoveries.

 Discover the selection >

Do delivery times remain the same?

Delivery is ensured with the continuity of the Colissimo and Chronopost service. Both companies have indicated that due to the situation, delivery times may be extended.

Colissimo only works from Monday to Friday to ensure deliveries.

You can follow the progress of your orders with the tracking numbers sent by email at the time of delivery by our services of packages to carriers.

Temporary suspension of all out-of-home deliveries to:
Spain

Portugal

Germany

Slovakia

Sweden

United Kingdom

Austria

Can I exchange my items?

If you are willing to exchange an item, our deadlines are of course extended in view of the situation. You can already consult our page about exchanges and returns.

Is the validity of loyalty vouchers extended?

The period we are living in is unprecedented. Some holders of a voucher could not take advantage of the reduction offered before the closure of our shops and the validity date of this voucher will be exceeded after confinement.

This situation is understandable and we have decided to extend the deadlines for using these vouchers. You can enjoy your loyalty in our stores as soon as they reopen.

We can stay in contact

We are still listening to you:

By phone at +33(0)298854737

By email at comptoir-irlandais.com

On social media @ComptoirIrlandais

What are the next steps ?

We are closely following the developments and we are all heart with you. It is our collective responsibility to demonstrate good citizenship.

In this delicate period, everyone's health comes first, so take good care of yourself and your loved ones! We will notify you as soon as our points of sale reopen.

Thank you all for your understanding.

The team of Le Comptoir Irlandais.

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